FAQ
THE ANSWER TO ALL QUESTIONS ABOUT EDEN HOTEL & SPA****
How can I contact the Eden Hotel & Spa Cannes hotel?
To reach the hotel staff, please find the details for each department below:
Reservation
Email: reservation@eden-hotel-cannes.com
Phone:+33493687805
Toll-Free #:Not available
SMS: Not available
Events
Email: commercial@eden-hotel-cannes.com
Phone:+33493687808
Toll-Free #:Not available
SMS: Not available
Room service
Email: reception@eden-hotel-cannes.com
Phone:+33493687800
Toll-Free #:Not available
SMS: Not available
Dial 4921 from your room
Restaurant
Email: reception@eden-hotel-cannes.com
Phone:+33493687800
Toll-Free #:Not available
SMS: Not available
Dial 4910 from your room
Spa
Email: spa@eden-hotel-cannes.com
Phone:+33493687800
Toll-Free #:Not available
SMS: Not available
Dial 4963 from your room
Reservation
Email: reservation@eden-hotel-cannes.com
Phone:+33493687805
Toll-Free #:Not available
SMS: Not available
Events
Email: commercial@eden-hotel-cannes.com
Phone:+33493687808
Toll-Free #:Not available
SMS: Not available
Room service
Email: reception@eden-hotel-cannes.com
Phone:+33493687800
Toll-Free #:Not available
SMS: Not available
Dial 4921 from your room
Restaurant
Email: reception@eden-hotel-cannes.com
Phone:+33493687800
Toll-Free #:Not available
SMS: Not available
Dial 4910 from your room
Spa
Email: spa@eden-hotel-cannes.com
Phone:+33493687800
Toll-Free #:Not available
SMS: Not available
Dial 4963 from your room
Is there a parking at Eden Hotel & Spa Cannes hotel ?
We offer a secure parking space at a rate of 20 EUR/day.
(Max vehicle height accepted: 190 CM).
Unfortunately we do not have a valet parking service.
Electric cars:
We have a charging station for electric vehicles at no extra cost.
Bike parking:
We have a bike parking area.
(Max vehicle height accepted: 190 CM).
Unfortunately we do not have a valet parking service.
Electric cars:
We have a charging station for electric vehicles at no extra cost.
Bike parking:
We have a bike parking area.
Is there a spa at Eden Hotel & Spa Cannes hotel ?
Take a look at the spa details below:
•Eden Spa:
-Smoking not allowed
-Pets are not allowed in this area./ Wheelchair accessible/ Wheelchair ramp/lift available
- Pregnancy friendly
-Open for hotel residents only
-Access is free for hotel residents.
-Minimum age 16 year(s)
-Reservation is mandatory
- Not provided: Bathrobe, slippers, swimsuit and swim cap.
- Not mandatory: Bathrobe, slippers, swimsuit and swim cap.
- Facilities: Massage, pool, gym, jacuzzi, sauna, hammam, boutique and shower.
- Spa Menu: Link
- Click here for more details
•Eden Spa:
-Smoking not allowed
-Pets are not allowed in this area./ Wheelchair accessible/ Wheelchair ramp/lift available
- Pregnancy friendly
-Open for hotel residents only
-Access is free for hotel residents.
-Minimum age 16 year(s)
-Reservation is mandatory
- Not provided: Bathrobe, slippers, swimsuit and swim cap.
- Not mandatory: Bathrobe, slippers, swimsuit and swim cap.
- Facilities: Massage, pool, gym, jacuzzi, sauna, hammam, boutique and shower.
- Spa Menu: Link
- Click here for more details
Is it possible to make a reservation for a parking space at the Eden Hotel & Spa Cannes hotel?
To reserve a parking space, please send an email to: reception@eden-hotel-cannes.com and reservation@eden-hotel-cannes.com with the following information:
• Parking start date
• Parking start time
• Parking end date
• Parking end time
• Vehicle type
• Phone number
• Email address
• Parking start date
• Parking start time
• Parking end date
• Parking end time
• Vehicle type
• Phone number
• Email address
Is there a swimming pool at Eden Hotel & Spa Cannes hotel ?
Have a look at our swimming pools list below:
•Indoor Pool:
- Indoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift not available
- Open all year
- Heated: all year long
- Temperature: 30°C/86°F
- No age restriction
- Size: L:13 M, W:3 M and D:3 M
- Access is free for hotel residents
- Open to public: No
- Spa access: included
- No time limit
- Max capacity: 20 pax
- Reservation is mandatory
- Seawater: No
- Chlorine: No
- Swimming caps: not mandatory
- Inflatables: not allowed
More info here
•Outoor Pool:
- Outdoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift not available
- Open from 01/06 to 30/09
- Non-heated
- No age restriction
- Size: L:13 M, W:3 M and D:3 M
- Access is free for hotel residents
-Open to public: 20 EUR/day
- Spa access: included
- No time limit
- Max capacity: 10 pax
- Reservation is mandatory
- Seawater: No
- Chlorine: No
- Swimming caps: not mandatory
- Inflatables: not allowed
More info here
•Indoor Pool:
- Indoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift not available
- Open all year
- Heated: all year long
- Temperature: 30°C/86°F
- No age restriction
- Size: L:13 M, W:3 M and D:3 M
- Access is free for hotel residents
- Open to public: No
- Spa access: included
- No time limit
- Max capacity: 20 pax
- Reservation is mandatory
- Seawater: No
- Chlorine: No
- Swimming caps: not mandatory
- Inflatables: not allowed
More info here
•Outoor Pool:
- Outdoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift not available
- Open from 01/06 to 30/09
- Non-heated
- No age restriction
- Size: L:13 M, W:3 M and D:3 M
- Access is free for hotel residents
-Open to public: 20 EUR/day
- Spa access: included
- No time limit
- Max capacity: 10 pax
- Reservation is mandatory
- Seawater: No
- Chlorine: No
- Swimming caps: not mandatory
- Inflatables: not allowed
More info here
How can I provide feedback about my stay at the hotel Eden Hotel & Spa Cannes?
To submit your feedback, please send an email to: commercial@eden-hotel-cannes.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
Can I make a spa reservation at the Eden Hotel & Spa Cannes hotel ?
• Eden Spa:
To make a spa reservation, please send an email to: spa@eden-hotel-cannes.com with the following information:
• Desired date
• Desired time
• Spa treatment
• Reservation or accommodation number
• Email address
• Phone number
To make a spa reservation, please send an email to: spa@eden-hotel-cannes.com with the following information:
• Desired date
• Desired time
• Spa treatment
• Reservation or accommodation number
• Email address
• Phone number
Are rooms at Eden Hotel & Spa Cannes hotel equipped with a shower, bath, or hot tub ?
Economic Room have a shower or bathtub.
Classic Room have a bathtub.
Classic Family Room have a bathtub.
Superior Room have a bathtub.
Privilege Room have a bathtub.
Junior Suite 162 have a shower and bathtub.
Junior Suite 811 have a shower.
Penthouse Room have a shower and bathtub.
Priviledge Family have a bathtub.
Classic Room have a bathtub.
Classic Family Room have a bathtub.
Superior Room have a bathtub.
Privilege Room have a bathtub.
Junior Suite 162 have a shower and bathtub.
Junior Suite 811 have a shower.
Penthouse Room have a shower and bathtub.
Priviledge Family have a bathtub.
How many rooms are there at Eden Hotel & Spa Cannes hotel ?
We have 117 rooms.
(Max 293 Pax)
• 10 Economic Room of 20 m² with a capacity of up to 2 guest(s).
• 71 Classic Room of 21 m² with a capacity of up to 3 guest(s).
• 10 Classic Family Room of 21 m² with a capacity of up to 6 guest(s).
• 22 Superior Room of 21 m² with a capacity of up to 3 guest(s).
• 12 Privilege Room from 25 to 30 m² with a capacity of up to 3 guest(s).
• 1 Junior Suite 162 of 50 m² with a capacity of up to 3 guest(s).
• 1 Junior Suite 811 of 55 m² with a capacity of up to 3 guest(s).
• 1 Penthouse Room of 80 m² with a capacity of up to 4 guest(s).
• 6 Priviledge Family of 60 m² with a capacity of up to 6 guest(s).
• Main amenities: mini bar, TV, air conditionner, non smoking.
(Max 293 Pax)
• 10 Economic Room of 20 m² with a capacity of up to 2 guest(s).
• 71 Classic Room of 21 m² with a capacity of up to 3 guest(s).
• 10 Classic Family Room of 21 m² with a capacity of up to 6 guest(s).
• 22 Superior Room of 21 m² with a capacity of up to 3 guest(s).
• 12 Privilege Room from 25 to 30 m² with a capacity of up to 3 guest(s).
• 1 Junior Suite 162 of 50 m² with a capacity of up to 3 guest(s).
• 1 Junior Suite 811 of 55 m² with a capacity of up to 3 guest(s).
• 1 Penthouse Room of 80 m² with a capacity of up to 4 guest(s).
• 6 Priviledge Family of 60 m² with a capacity of up to 6 guest(s).
• Main amenities: mini bar, TV, air conditionner, non smoking.
Is it possible to add an extra bed at Eden Hotel & Spa Cannes hotel ?
We can provide you with an extra bed at a rate of 50 EUR/night.
Which language does the staff speak at Eden Hotel & Spa Cannes hotel ?
As for me, I can speak with you in one of these languages
Does Eden Hotel & Spa Cannes hotel have special offers, gift boxes or vouchers?
We are able to offer you various special offers.
To have a look at our special offers, click HERE.
To have a look at our special offers, click HERE.
Is there a restaurant in Eden Hotel & Spa Cannes hotel ?
Definitely, Eden Hotel & Spa Cannes has a restaurant:
• Restaurant Akwaba Restaurant:
• International, Casual Dining
• Open 7/7.
• Closed from 06-JUL to 29-AUG.
• Opening times:
• from 19:00 to 21:30.
• Price range: $$
Restaurant Akwaba Restaurant menu
Restaurant Akwaba Restaurant kids menu
Restaurant Akwaba Restaurant website
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu (link)
• High chairs
• Dress code:
• Smart Casual
• For Her: Trousers or skirt, dark jeans, collared or dressy top, heels or loafers.
• For Him: Jeans, khakis, trousers, sport or lounge jacket or blazer, brogues or smart shoes.
• Restaurant Akwaba Restaurant:
• International, Casual Dining
• Open 7/7.
• Closed from 06-JUL to 29-AUG.
• Opening times:
• from 19:00 to 21:30.
• Price range: $$
Restaurant Akwaba Restaurant menu
Restaurant Akwaba Restaurant kids menu
Restaurant Akwaba Restaurant website
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu (link)
• High chairs
• Dress code:
• Smart Casual
• For Her: Trousers or skirt, dark jeans, collared or dressy top, heels or loafers.
• For Him: Jeans, khakis, trousers, sport or lounge jacket or blazer, brogues or smart shoes.
How to recover lost items from Eden Hotel & Spa Cannes hotel?
Please send us an email at reception@eden-hotel-cannes.com with the following info:
- The item you left in the hotel
and your:
- Accommodation number
- Departure date
- Home address
- Phone number
- E-mail address
- The item you left in the hotel
and your:
- Accommodation number
- Departure date
- Home address
- Phone number
- E-mail address
Does Eden Hotel & Spa Cannes hotel provide meeting rooms?
We have 3 meeting rooms from 50 to 120 m2 for events up to 115 people and 14 break-out rooms.
Half working Day: from 55 EUR pp
Full Working Day: from 65 EUR pp
Residential package: from 150 EUR/200 EUR pp (single/double occupancy)
Info: here
Half working Day: from 55 EUR pp
Full Working Day: from 65 EUR pp
Residential package: from 150 EUR/200 EUR pp (single/double occupancy)
Info: here
How to apply for a job or internship at Eden Hotel & Spa Cannes hotel ?
For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department
E-mail: reception@eden-hotel-cannes.com
Phone: +33 4 93 68 78 00
For any additional request please contact the Human Resources Department
E-mail: reception@eden-hotel-cannes.com
Phone: +33 4 93 68 78 00
Are rooms in the Eden Hotel & Spa Cannes hotel equipped with fridge or mini bar?
All accommodations:
Minibar
• Available for free
• Freezer: Yes
How can I get an invoice from the Eden Hotel & Spa Cannes hotel?
To request an invoice, please send an email to: reception@eden-hotel-cannes.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
Can I make a swimming pool reservation at the Eden Hotel & Spa Cannes hotel?
• Indoor Pool:
We are sorry, but we do not take reservations.
• Outoor Pool:
Reservations are only available on site, on a daily basis. Capacity is limited to 10 people..
We are sorry, but we do not take reservations.
• Outoor Pool:
Reservations are only available on site, on a daily basis. Capacity is limited to 10 people..
What is Eden Hotel & Spa Cannes hotel star rating ?
Our hotel is independent.
- Star rating: 4 stars.
- Service category: Upscale.
- Star rating: 4 stars.
- Service category: Upscale.
