FAQ
THE ANSWER TO ALL QUESTIONS ABOUT EDEN HOTEL & SPA****
How can I contact the Eden Hotel & Spa Cannes hotel?
To reach the hotel staff, please find the details for each department below:
Reservation
Email: reservation@eden-hotel-cannes.com
Phone:+33493687805
Toll-Free #:Not available
SMS: Not available
Events
Email: commercial@eden-hotel-cannes.com
Phone:+33493687808
Toll-Free #:Not available
SMS: Not available
Room service
Email: reception@eden-hotel-cannes.com
Phone:+33493687800
Toll-Free #:Not available
SMS: Not available
Dial 4921 from your room
Restaurant
Email: reception@eden-hotel-cannes.com
Phone:+33493687800
Toll-Free #:Not available
SMS: Not available
Dial 4910 from your room
Spa
Email: spa@eden-hotel-cannes.com
Phone:+33493687800
Toll-Free #:Not available
SMS: Not available
Dial 4963 from your room
Reservation
Email: reservation@eden-hotel-cannes.com
Phone:+33493687805
Toll-Free #:Not available
SMS: Not available
Events
Email: commercial@eden-hotel-cannes.com
Phone:+33493687808
Toll-Free #:Not available
SMS: Not available
Room service
Email: reception@eden-hotel-cannes.com
Phone:+33493687800
Toll-Free #:Not available
SMS: Not available
Dial 4921 from your room
Restaurant
Email: reception@eden-hotel-cannes.com
Phone:+33493687800
Toll-Free #:Not available
SMS: Not available
Dial 4910 from your room
Spa
Email: spa@eden-hotel-cannes.com
Phone:+33493687800
Toll-Free #:Not available
SMS: Not available
Dial 4963 from your room
Is there a parking at Eden Hotel & Spa Cannes hotel ?
We offer a secure parking space at a rate of 20 EUR/day.
(Max vehicle height accepted: 210 CM).
Unfortunately we do not have a valet parking service.
Electric cars:
We have a charging station for electric vehicles at no extra cost.
Bike parking:
We have a bike parking area.
(Max vehicle height accepted: 210 CM).
Unfortunately we do not have a valet parking service.
Electric cars:
We have a charging station for electric vehicles at no extra cost.
Bike parking:
We have a bike parking area.
Is there a spa at Eden Hotel & Spa Cannes hotel ?
Take a look at the spa details below:
•Eden Spa:
-Smoking not allowed
-Pets are not allowed in this area./ Wheelchair accessible/ Wheelchair ramp/lift available
- Pregnancy friendly
-Open for hotel residents only
-Access is free for hotel residents.
-Minimum age 16 year(s)
-Reservation is mandatory
- Not provided: Bathrobe, slippers, swimsuit and swim cap.
- Not mandatory: Bathrobe, slippers, swimsuit and swim cap.
- Facilities: Massage, pool, gym, jacuzzi, sauna, hammam, boutique and shower.
- Spa Menu: Link
- Click here for more details
•Eden Spa:
-Smoking not allowed
-Pets are not allowed in this area./ Wheelchair accessible/ Wheelchair ramp/lift available
- Pregnancy friendly
-Open for hotel residents only
-Access is free for hotel residents.
-Minimum age 16 year(s)
-Reservation is mandatory
- Not provided: Bathrobe, slippers, swimsuit and swim cap.
- Not mandatory: Bathrobe, slippers, swimsuit and swim cap.
- Facilities: Massage, pool, gym, jacuzzi, sauna, hammam, boutique and shower.
- Spa Menu: Link
- Click here for more details
Is it possible to make a reservation for a parking space at the Eden Hotel & Spa Cannes hotel?
To reserve a parking space, please send an email to: reception@eden-hotel-cannes.com and reservation@eden-hotel-cannes.com with the following information:
• Parking start date
• Parking start time
• Parking end date
• Parking end time
• Vehicle type
• Phone number
• Email address
• Parking start date
• Parking start time
• Parking end date
• Parking end time
• Vehicle type
• Phone number
• Email address
Is there a swimming pool at Eden Hotel & Spa Cannes hotel ?
Have a look at our swimming pools list below:
•Indoor Pool:
- Indoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift not available
- Open all year
- Heated: all year long
- Temperature: 30°C/86°F
- No age restriction
- Size: L:13 M, W:3 M and D:3 M
- Access is free for hotel residents
- Open to public: No
- Spa access: included
- No time limit
- Max capacity: 20 pax
- Reservation is mandatory
- Seawater: No
- Chlorine: No
- Swimming caps: not mandatory
- Inflatables: not allowed
More info here
•Outoor Pool:
- Outdoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift not available
- Open from 01/06 to 30/09
- Non-heated
- No age restriction
- Size: L:13 M, W:3 M and D:3 M
- Access is free for hotel residents
-Open to public: 20 EUR/day
- Spa access: included
- No time limit
- Max capacity: 10 pax
- Reservation is mandatory
- Seawater: No
- Chlorine: No
- Swimming caps: not mandatory
- Inflatables: not allowed
More info here
•Indoor Pool:
- Indoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift not available
- Open all year
- Heated: all year long
- Temperature: 30°C/86°F
- No age restriction
- Size: L:13 M, W:3 M and D:3 M
- Access is free for hotel residents
- Open to public: No
- Spa access: included
- No time limit
- Max capacity: 20 pax
- Reservation is mandatory
- Seawater: No
- Chlorine: No
- Swimming caps: not mandatory
- Inflatables: not allowed
More info here
•Outoor Pool:
- Outdoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift not available
- Open from 01/06 to 30/09
- Non-heated
- No age restriction
- Size: L:13 M, W:3 M and D:3 M
- Access is free for hotel residents
-Open to public: 20 EUR/day
- Spa access: included
- No time limit
- Max capacity: 10 pax
- Reservation is mandatory
- Seawater: No
- Chlorine: No
- Swimming caps: not mandatory
- Inflatables: not allowed
More info here
Can I make a spa reservation at the Eden Hotel & Spa Cannes hotel ?
• Eden Spa:
To make a spa reservation, please send an email to: spa@eden-hotel-cannes.com with the following information:
• Desired date
• Desired time
• Spa treatment
• Reservation or accommodation number
• Email address
• Phone number
To make a spa reservation, please send an email to: spa@eden-hotel-cannes.com with the following information:
• Desired date
• Desired time
• Spa treatment
• Reservation or accommodation number
• Email address
• Phone number
How can I provide feedback about my stay at the hotel Eden Hotel & Spa Cannes?
To submit your feedback, please send an email to: commercial@eden-hotel-cannes.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
How many rooms are there at Eden Hotel & Spa Cannes hotel ?
We have 117 rooms.
(Max 293 Pax)
• 10 Economic Room of 20 m² with a capacity of up to 2 guest(s).
• 71 Classic Room of 21 m² with a capacity of up to 3 guest(s).
• 10 Classic Family Room of 21 m² with a capacity of up to 6 guest(s).
• 22 Superior Room of 21 m² with a capacity of up to 3 guest(s).
• 12 Privilege Room from 25 to 30 m² with a capacity of up to 3 guest(s).
• 1 Junior Suite 162 of 50 m² with a capacity of up to 3 guest(s).
• 1 Junior Suite 811 of 55 m² with a capacity of up to 3 guest(s).
• 1 Penthouse Room of 80 m² with a capacity of up to 4 guest(s).
• 6 Priviledge Family of 60 m² with a capacity of up to 6 guest(s).
• Main amenities: mini bar, TV, air conditionner, non smoking.
(Max 293 Pax)
• 10 Economic Room of 20 m² with a capacity of up to 2 guest(s).
• 71 Classic Room of 21 m² with a capacity of up to 3 guest(s).
• 10 Classic Family Room of 21 m² with a capacity of up to 6 guest(s).
• 22 Superior Room of 21 m² with a capacity of up to 3 guest(s).
• 12 Privilege Room from 25 to 30 m² with a capacity of up to 3 guest(s).
• 1 Junior Suite 162 of 50 m² with a capacity of up to 3 guest(s).
• 1 Junior Suite 811 of 55 m² with a capacity of up to 3 guest(s).
• 1 Penthouse Room of 80 m² with a capacity of up to 4 guest(s).
• 6 Priviledge Family of 60 m² with a capacity of up to 6 guest(s).
• Main amenities: mini bar, TV, air conditionner, non smoking.
Are rooms at Eden Hotel & Spa Cannes hotel equipped with a shower, bath, or hot tub ?
Economic Room have a shower or bathtub.
Classic Room have a bathtub.
Classic Family Room have a bathtub.
Superior Room have a bathtub.
Privilege Room have a bathtub.
Junior Suite 162 have a shower and bathtub.
Junior Suite 811 have a shower.
Penthouse Room have a shower and bathtub.
Priviledge Family have a bathtub.
Classic Room have a bathtub.
Classic Family Room have a bathtub.
Superior Room have a bathtub.
Privilege Room have a bathtub.
Junior Suite 162 have a shower and bathtub.
Junior Suite 811 have a shower.
Penthouse Room have a shower and bathtub.
Priviledge Family have a bathtub.
Does Eden Hotel & Spa Cannes hotel provide meeting rooms?
We have 3 meeting rooms from 50 to 120 m2 for events up to 115 people and 14 break-out rooms.
Half working Day: from 55 EUR pp
Full Working Day: from 65 EUR pp
Residential package: from 150 EUR/200 EUR pp (single/double occupancy)
Info: here
Half working Day: from 55 EUR pp
Full Working Day: from 65 EUR pp
Residential package: from 150 EUR/200 EUR pp (single/double occupancy)
Info: here
How to apply for a job or internship at Eden Hotel & Spa Cannes hotel ?
For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department
E-mail: reception@eden-hotel-cannes.com
Phone: +33 4 93 68 78 00
For any additional request please contact the Human Resources Department
E-mail: reception@eden-hotel-cannes.com
Phone: +33 4 93 68 78 00
Do rooms at Eden Hotel & Spa Cannes hotel include a welcome tray, coffee machine or kettle?
A courtesy tray is available in all rooms (coffee, tea, bottled water). In Privilege, Superior and Junior Suite rooms, a free Nespresso machine with 2 pods per stay.
What time is the check in at Eden Hotel & Spa Cannes hotel ?
Check-in time is 15:00. Depending on availability and the condition of the rooms made clean, we will do our best to give you your room as soon as possible.
Is there a restaurant in Eden Hotel & Spa Cannes hotel ?
Definitely, Eden Hotel & Spa Cannes has a restaurant:
• Restaurant Akwaba Restaurant:
• International, Casual Dining
• Open 7/7.
• Closed from 06-JUL to 29-AUG.
• Opening times:
• from 19:00 to 21:30.
• Price range: $$
Restaurant Akwaba Restaurant menu
Restaurant Akwaba Restaurant kids menu
Restaurant Akwaba Restaurant website
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu (link)
• High chairs
• Dress code:
• Smart Casual
• For Her: Trousers or skirt, dark jeans, collared or dressy top, heels or loafers.
• For Him: Jeans, khakis, trousers, sport or lounge jacket or blazer, brogues or smart shoes.
• Restaurant Akwaba Restaurant:
• International, Casual Dining
• Open 7/7.
• Closed from 06-JUL to 29-AUG.
• Opening times:
• from 19:00 to 21:30.
• Price range: $$
Restaurant Akwaba Restaurant menu
Restaurant Akwaba Restaurant kids menu
Restaurant Akwaba Restaurant website
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu (link)
• High chairs
• Dress code:
• Smart Casual
• For Her: Trousers or skirt, dark jeans, collared or dressy top, heels or loafers.
• For Him: Jeans, khakis, trousers, sport or lounge jacket or blazer, brogues or smart shoes.
Is it possible to add an extra bed at Eden Hotel & Spa Cannes hotel ?
We can provide you with an extra bed at a rate of 50 EUR/night.
How to recover lost items from Eden Hotel & Spa Cannes hotel?
Please send us an email at reception@eden-hotel-cannes.com with the following info:
- The item you left in the hotel
and your:
- Accommodation number
- Departure date
- Home address
- Phone number
- E-mail address
- The item you left in the hotel
and your:
- Accommodation number
- Departure date
- Home address
- Phone number
- E-mail address
What is the closest beach to Eden Hotel & Spa Cannes hotel ?
We are located 800 M away from the beach.
The beach is public and is secured by lifeguards.
Free access.
The main available services: sun loungers, umbrellas & activities for kids.
Plage Macé
Plage Macé, Plage Macé, Bd de la Croisette, 06400 Cannes, France
The distance is 0.7 km from the property
Directions
The beach is public and is secured by lifeguards.
Free access.
The main available services: sun loungers, umbrellas & activities for kids.
Plage Macé
Plage Macé, Plage Macé, Bd de la Croisette, 06400 Cannes, France
The distance is 0.7 km from the property
Directions
Where can I see pictures of the rooms at the Eden Hotel & Spa Cannes hotel ?
What are Eden Hotel & Spa Cannes hotel rate plans?
We offer 2 rate plans:
-Room only
-Bed and breakfast
You can include breakfast in your booking for a supplement of 15 EUR/person.
Room and meal upgrades are available at an additional cost, subject to availability at the time of your request.
-Room only
-Bed and breakfast
You can include breakfast in your booking for a supplement of 15 EUR/person.
Room and meal upgrades are available at an additional cost, subject to availability at the time of your request.
What is supplied in the bathrooms at Eden Hotel & Spa Cannes hotel ?
All of our bathrooms are equipped with:
Hair dryer, towels, bathrobe, bedroom slippers, soap, shower gel, shampoo, hair conditioner, cotton swabs and shower cap
Upon request:
• For free:
Toothbrush and toothpaste
Not available:
Hairbrush, magnifying mirror, bidet, beach towels and pool towels
Hair dryer, towels, bathrobe, bedroom slippers, soap, shower gel, shampoo, hair conditioner, cotton swabs and shower cap
Upon request:
• For free:
Toothbrush and toothpaste
Not available:
Hairbrush, magnifying mirror, bidet, beach towels and pool towels
